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Browse help topics

Getting Started with DigiSaloon

How to create a new user account. Verifying your phone number or email address. A quick guide to navigating the app.

Bookings & Appointments

How to book a salon appointment. Rescheduling or canceling an upcoming booking. Viewing your past booking history.

The Live Token System

How the digital token queue works. Tracking your live token status and estimated wait time. What to do if you miss your token turn.

Payments, Cancellations & Refunds

Accepted payment methods (UPI, Credit/Debit Cards, Wallets). What happens if a payment fails but money is deducted? Our cancellation policy and the 24-hour refund process.

Offers, Promos & Referral Rewards

How to apply a promo code or discount coupon. Understanding the referral program. Checking your digital wallet or reward points balance.

Account Settings & Profile Management

Updating your profile details (Name, Email, Location). Resetting a forgotten password. How to delete your DigiSaloon account.

Salon Partners & Business Accounts

How to register your salon on DigiSaloon. Managing your salon's services, pricing, and availability. Understanding commission rates and partner payouts.

Ratings & Reviews

How to rate a salon or specific stylist. Editing or removing a past review. How DigiSaloon handles fake or inappropriate reviews.

Troubleshooting & Technical Issues

What to do if the app crashes or freezes. Fixing GPS or location-tracking errors. How to clear the app cache for better performance.

Privacy, Security & Legal

How we protect your personal data and payment information. Our Terms of Service and Privacy Policy. Reporting suspicious activity or a security concern.

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Some account and system information may be sent to DigiSaloon. We will use it to fix problems and improve our services, subject to our Privacy Policy and Terms of Service. We may email you for more information or updates. Go to Legal Help to ask for content changes for legal reasons.